JCP&L Implements Web Based Outage Reporting

In response to customer and government complaints about communications during power outages resulting from last year’s storms, JCP& L has created an interactive website that lets customers report outages.  The site provides real time data including the number of people affected, estimated restoration times, photos and videos of damage and restoration efforts, according to a report on NJBIZ.

The site is hosted by Amazon.com’s servers so that it can be accessed in the event that power outages disable JCP&L’s primary site. It can be accessed by desktops, smartphones and mobile devices.

The FirstEnergy Storm Center can be viewed here.  Bookmark it.

Posted: April 26th, 2012 | Author: | Filed under: JCP&L | Tags: , , | 2 Comments »

2 Comments on “JCP&L Implements Web Based Outage Reporting”

  1. Sancho Panza said at 10:06 am on April 26th, 2012:

    Monmouth County 911 sure could have used that two weeks ago when a transformer on the three-phase line on my road exploded at 4 o’clock in the morning and didn’t know where to send the fire company.

  2. Tom Stokes said at 11:00 am on April 26th, 2012:

    gee…without power, even with battery backup for your computer, the FIOS network kills the internet connection to allow the telephone to work. Perhaps this is good for people near the outage, but not affected, but for those in the area without power, really serves no purpose…some of us do not have smart phones or other mobile devices to access the internet (just old-fashioned desktop computers).

    God forbid this country ever gets hit with an EMP (Electro Magnetic Pulse) which would fry all electronics. OMG, what would the texters do then?