JCP&L Implements Web Based Outage Reporting

In response to customer and government complaints about communications during power outages resulting from last year’s storms, JCP& L has created an interactive website that lets customers report outages.  The site provides real time data including the number of people affected, estimated restoration times, photos and videos of damage and restoration efforts, according to a report on NJBIZ.

The site is hosted by Amazon.com’s servers so that it can be accessed in the event that power outages disable JCP&L’s primary site. It can be accessed by desktops, smartphones and mobile devices.

The FirstEnergy Storm Center can be viewed here.  Bookmark it.

Posted: April 26th, 2012 | Author: | Filed under: JCP&L | Tags: , , | 2 Comments »